1. Introduction

This website is operated by Going Go Gone (GGG). The terms “we”, “us” and “our” refer to Going Go Gone GGG). The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The terms are to be read by you with any terms, conditions and disclaimers provided in the pages of our website. Please review the terms carefully. The terms apply to all users of our website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms and Conditions or our Privacy Policy, you are not authorised to access our website, use any of our website’s services or place an order on our website.

2. Use of Our Website

You agree to use our website for legitimate purposes and not for any illegal or unauthorised purpose, including without limitations, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least of age of majority in your state or province of residence and are legally capable of entering into a binding contract.

You agree not to use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features to gain unauthorized access of our system.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to process and complete your order or contact you as needed. You agree to promptly update your account and information to contact you in accordance with our Privacy Policy.

3. Scope of Practice

GGG provides an online platform through which third party advertise their tours on our website. When you decide on any product advertised by the third party providers, we service only to you as an intermediary between you and the third party service you choose. GGG offers customers the unique opportunity to pay for their travelling cost over a period of time. Because we create a platform of such, it is solely your responsibility to check any additional charges or changes that may occur or be given by your third party provider.

4. You and the travel service provider

The information on our website is provided by the travel service provider. They are responsible for all pricing, rates and availability of booking. GGG has associated themselves with the most reliable and well accredited travel service, however we cannot guarantee that all information provided by the third party will be accurate and complete. It your responsibility to check the Terms and Conditions of your chosen Travel Service.

5. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including termination, changing, suspending or discontinuing any aspect of the website at any time without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued accessor use of our website will mean that you agree to any changes.

6. Products or Services

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. Price for our products are subject to change without notice, unless otherwise indicated

7. Terms of payment

The travel services providers are advertised by GGG offer certain payment and booking options. We at GGG hold your monthly instalment paid by you on our account for the sole purpose of purchasing for your traveling. You will not be able to accumulate any interest on these monthly instalment or any funds provided by you to GGG. These amounts will be kept until the full amount is complete. Ensure that your last payment is complete at least 45 days before your chosen date of departure. Any instalment you pay is inclusive of VAT unless stated otherwise. Each travel service will require a deposit for booking and will decide the percentage of this deposit. The percentage of this deposit will be given to you before you make any booking and the deposit will reflect on your account.

You have 3 payment options which are as follows: Direct Debit from your bank account (highly recommended due to low bank cost and time saving). You also have the option of EFT (this also benefits your banking and your budgeting plan). Lastly Cash Deposit. There will be a transactional 3% fee cost to you on all monthly instalments to GGG. This is exclusive to the additional bank cost due to your chosen payment options. We charge no interest on missed debit orders due to insufficient funds available, however the bank may charge extra fee for unsuccessful debit which you will be accountable for. You are responsible for any bank charges that may be due to your payment method. Also if any other bank fees or cost occur, GGG will reserves the right to deduct these bank fee charges from your GGG account. In the event where the final payment is not complete or not received in full by the required final payment date, GGG reserves the right to cancel your booking and you will be refunded. However you are subject to a cancelation fee or any payment variation that may occur will be your responsibility. Our part is to inform you beforehand as to keep you informed about your variation fine.

8. Cancelation and Terminations

GGG has the right to terminate or cancel your purchase made through us. You may also terminate this service by deregistering on our website or send us an email to accounts@goinggogone.co.za to deactivate your account. You may cancel or bookings at any time however you will be subject to cancelation fees made by GGG, and all fees required by the third party which you primarily booked with. GGG will reimburse all monies paid by you, that amount will equal to the balance after all the necessary deductions (cancelation and admin fees, Third Party fees) have been calculated. GGG has no control over any of the Third Party cancelation fees upon you and any fee that may be incurred you will be responsible for. Should all cancelation fees exceed the amount on your GGG account, GGG reserves the right to recover these fees from you personally. We will not pay any monies or claims to a Third person you may nominate. Reimbursements will only be paid out to your bank account that you initially gave to us when registering with us, however if the bank account is no longer active you will be required to bring an avidavat of such and proof of Identification. In this case you will abide to our method of payment.

9. Links to Third Party Websites

Links from or to website outside our website are meant for convenience only. We do not review, endorse, approve or control and we are not responsible for ant sites linked from or to our website, the content of those sites, the third party named thein, or their products or services. Linking to any other sites is sole at your risk and we will not be responsible or liable for any damages in connection with linking. Links to download software are for convenience only and we are not responsible difficulties or consequences associated with downloading the software. Use of any download software is governed by the terms of licence agreement, if any which accompanies or is provided with the software

10. Your Personal information

Please see our Privacy Policy to learn about how we collect, use and share your personal information.

11. Indemnification

You agree to defend and indemnify us and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms or the posting or transmissions of any materials on or through the website by you infringe upon any Third Party propriety rights.

12. Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective it is communicated to you in writing.

13. Severability

If any of the provision of the terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extend be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by Law.

14. Questions or Concerns

Please send any questions, comments and feedback to us at info.travel@goinggogone.co.za

15. Login and registration

You have the right to use and access your account at any time. Your login and account is not transferable to anyone else. When entering login your account and website, GGG is entitled to assume that the person using the account is you. Do not share your login details with anyone. Our requirement of your personal details is solely for the purpose of identification and it required by Third Party in order to make a booking. Please see our Privacy Policy on how we use your information.

We are assure you that your information is safe and we will not give it to anyone, however we cannot guarantee the effectiveness of this security in the event that the website is hacked by criminals. If you are a Business, Society, Household or a group of people belonging to the account, please ensure that the login details kept confidential and are handled by someone whom you have authorized. If you suspect that your login has been compromised, please contact us immediately. Always secure your login details and remembers to log out of your account at all times.

16. Prohibited conduct

You may not modify any details on the website without permissions or authorization. You may not copy, sell, any piece of information found on the site. You may not intentionally inflict viruses to intentionally disrupt or cripple the site. You may not use the website to send inappropriate, defamatory, derogatory, discriminating or sexist messages using our website and company. You may not bring GGG in to disrepute. You may not publically complain without filing an internal complaint with GGG. You may not falsely accuse, disregard and falsely advertise using our website and company. You may not assist or facilitate another person to do any of the above mentioned prohibited acts.

17. Competition

You are prohibited from using information from our company and all the information you find in this website for the benefit of your business. We reserve the right to sue or claim for any loss or damages occurred by GGG.

18. Intellectual property rights

You acknowledge and agree that you will not copy any trademarks, logo, processes, copyrights, anything and every material (paper or hard copy) belonging to GGG. You may not copy any of the content in the website. We reserve the right to take legal action if you do not have the proper authorization or copy rights.

19. General

GGG will not be liable for any loss, damages, illness, injury or loss of life incurred with the Travel Service booked by GGG on your behalf. We DO NOT offer insurance and we will not be liable for any claims should our clients unfortunately be victim of the above mentioned. Ensure you read the Terms and Conditions before purchase and those of the travel service provider. We are not liable for any inconvenience caused by the Travel Service booked through us (e.g. If the travel service is late and you have missed an important event because of the inconvenience). You are not allowed to claim for money if you have missed your trip, we do not accept any reason and all the money used to book will not be refundable. You will not claim any money from GGG only with the exception of a refund (please see cancelation and terminations header).

20. Warranties

GGG offers no warranties and makes no representative to the quality, viability advertised by the Third party. GGG does not serve as a financial institute, legal advice service, tax institution and will not be used as such. You will not be able to earn any interest in all monies you pay.

GGG have taken all reasonable security measures to ensure the safety of our clients information however we cannot guarantee this security in the event of viruses, unlawful acts such as hacking. We cannot guarantee that when you login or downloading from our website that it will be virus free or that you will not fall victim to any other computer generated illness and defects. In the case where you will suffer to all mentioned above, GGG will not be held liable for any loss or damage occurred.

GGG have no warranties in any kind, implied or expressed as to:

  • Access to our website from any time, day or location
  • The accessibility of the internet from your service provider of WIFI(private or public)
  • Guarantee that you will operate error free or without any interruptions and if these error may occur we do not guarantee if they will be immediately corrected.
  • Speedy, quick, timely, and prompt delivery of alerts and notifications.